The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients.
If you have a complaint or dispute with us, you are entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us in writing, by telephone or email.
Please be assured we treat complaints seriously. For your protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (‘FOS’). Full details of the FOS can be found on its website at http://financial-ombudsman.org.uk/
The FCA want to raise consumers’ awareness of the information that is available to them. More information is available from the Money Advice Service: http://www.moneyadviceservice.org.uk/
Authorised and Regulated by the Financial Conduct Authority. We are entered on the Financial Services Register No 577595 at https://register.fca.org.uk/
Registered office 1st Floor, Healthaid House, 1 Marlborough Hill, Harrow, Middlesex HA1 1UD. Registered in England and Wales (7946291).
Dukes Wealth Management, Dukes IFA and Dukes are trading names of Dukes Independent Financial Advisers Ltd.
Advice and product fees may vary.
The value of investments and the income from them can fall as well as rise, and you may not recover the amount of your original investment.
Your home or property may be repossessed if you do not keep up repayments on your mortgage.
Equity release will reduce the value of your estate and may affect your entitlement to means tested benefits. A lifetime mortgage is secured against your home. To understand the features and risks, ask for a personalised illustration.
The Financial Conduct Authority does not regulate taxation and trust advice and some aspects of buy to let mortgages.